Terms, Conditions & Privacy

Terms and Conditions for STATERA - Online Flower Store

Welcome to STATERA, an online flower store based in Miami, FL, passionately curated by a young entrepreneur. Before you proceed with using our website, please read the following terms and conditions carefully.

Acceptance of Terms:
    • By accessing or using STATERA, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.
    • This website is not intended for the use of individuals under the age of 15. We do not knowingly collect or store personal information from individuals under the age of 15.
Personal Information:
    • When you make a purchase on STATERA, we may collect personal information, including but not limited to your name, address, email, and payment details. This information is used solely for order processing and delivery. This information is referred to as "Order Information". We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.
Security of Information:
    • We prioritize the security of your personal information and employ industry-standard measures to protect it from unauthorized access or disclosure. We may use third-party services for analytics, payment processing, and marketing. These services have their own privacy policies, and we encourage you to review them.
Marketing and Subscriptions:
    • If you choose to subscribe to our newsletter or marketing communications, we may use your provided email address to send promotional content, updates, and special offers. You can opt-out of these communications at any time. We respect your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications regarding your order, abandoned checkout reminders, new offers, and transactional texts, including requests for reviews from us.
Cookies:
    • Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and improve functionality. You can disable cookies in your browser settings, but this may affect your experience on our site. When browsing our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Order Confirmation:
    • Upon placing an order on STATERA, you will receive an email confirmation with details of your purchase. This confirmation serves as acknowledgment that your order has been received.
Pricing and Payment:
    • All prices on our website are in USD. We reserve the right to modify prices, coupon deals, and delivery fees at any time without prior notice. Payments are processed securely through trusted payment gateways.
Product Availability:
    • Product availability is subject to change. In the event that an item is out of stock, we will notify you and offer alternatives or a refund.
Cancellation and Refunds:
    • Orders can be canceled within a specified time frame. Refund and cancellation policies vary, and details can be found in our "Refund Policy" page.
Changes to Terms & Privacy:
    • We reserve the right to update or modify these terms, conditions and privacy policy at any time. Any changes will be effective immediately upon posting on the website. 
Contact Us:
    • For any questions or concerns regarding these terms and conditions, please contact us at stateraboutique@gmail.com.

By using STATERA, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing STATERA for your floral needs.

 

STATERA 

Stateraboutique@gmail.com

Miami, FL United States

Rose Care

Roses may arrive in a half open form. Once roses are cut and hydrated, you will begin to see them open up and bloom to their full potential. Do not overhydrate these flowers to make sure they have a longer lifespan. Removing certain leaves and guard petals that may cause them to not be receiving the correct amount of water along with thorns is also vital to prolonging their lifespan. If you see any dead leaves or flowers, remove from the arrangement / bunch to make sure that diseases to the rest of the flowers do not spread.

WATER: Cut stems on a 45 degree angle to allow the stems to absorb the correct amount of water needed. Add lukewarm water to the vase to rehydrate the floral foam that will feed your flowers the water needed to keep opening. Make sure that you are checking and changing the water every other day. Tulips will absorb water very quickly so staying consistent with watering will allow your roses to thrive longer.

LIGHT: Please keep away from direct sunlight. Roses like cooler temperatures overall so placing them in the coolest, dark spot you can find can prolong the longevity of these beauties.

Tulip Care

Tulips may arrive in bud shaped form. Once tulips are cut and hydrated, you will begin to see them open up and bloom. Do not overhydrate these flowers to make sure they have a longer lifespan. Removing certain leaves that may cause them to not be receiving the correct amount of water is also vital to prolonging their lifespan. If you see any dead leaves or flowers, remove from the arrangement / bunch to make sure that diseases to the rest of the flowers do not spread.

WATER: Cut stems on a 45 degree angle to allow the stems to absorb the correct amount of water needed. Add cold water to the vase to rehydrate the floral foam that will feed your flowers the water needed to keep opening. Make sure that you are checking and changing the water every other day. Tulips will absorb water very quickly so staying consistent with watering will allow your tulips to thrive longer.

LIGHT: Please keep away from direct sunlight. Tulips will grow toward sunlight so if they seem to be bending more one way, rotate the vase to allow the arrangement to have a fuller effect.

Peony Care

Peonies may arrive in bud shaped form. Make sure you check the buds for any sticky sap (Peonies naturally produce sticky sap and can withhold the bud from blooming correctly). If sap is found, wash it away with warm water and rub the bud to loosen petals. Once peonies are cut and hydrated, you will begin to see them open up and bloom. Removing bacteria buildup on vases is vital to prolonging their lifespan. If you see any dead leaves or flowers, remove from the arrangement / bunch to make sure that diseases to the rest of the flowers do not spread.

WATER: Cut stems on a 45 degree angle to allow the stems to absorb the correct amount of water needed. Add lukewarm water to the vase and make sure that you are checking and changing the water every other day. Peonies will absorb water very quickly so staying consistent with watering will allow these beauties to thrive longer.

LIGHT: Please keep away from direct sunlight and store in a darker cooler area. Direct sun will cause discoloration and withering. If possible, put them in the fridge overnight away from fruits to prolong their life.