FAQ's

 

Frequently Asked Questions (FAQs):

Flowers and Delivery:

What types of flowers do you offer?

  • We offer a wide variety of flowers, including roses, tulips, gerbera daisies, peonies, carnations, hydrangeas, and more. Our collections are curated to bring you the freshest and most vibrant blooms.

Can I customize my order?

  • Absolutely! Contact us directly to discuss your preferences, and we'll work with you to create a customized arrangement.

Where do you deliver?

  • We currently deliver within Miami-Dade and its surrounding areas around Broward County. Check our delivery request at checkout for more details.

Ordering and Payments:

How do I place an order?

  • Simply browse our online store, select your favorite arrangement, and follow the easy checkout process.

What payment methods do you accept?

  • We accept major credit cards and provide a secure payment gateway for your convenience.

 Can I include a personalized message with my order?

  • Yes, you can add a personalized message with your arrangement or bouquet. We'll ensure it's included with your delivery.

Care and Maintenance:

How do I care for my flowers?

  • Refer to our Flower Care Instructions page for detailed guidance on maintaining the freshness of your flowers.

What if my flowers arrive damaged?

  • Contact us immediately with a photo of the damaged flowers, and we'll arrange a replacement or refund.

Can I change or cancel my order?

  • Changes or cancellations may be possible only within a specified time frame. Refer to our cancellation policy or contact us for assistance.

Promotions:

    How can I stay updated on promotions and special offers?

    • Subscribe to our newsletter during the checkout process or visit our website to stay informed about the latest promotions and discounts.

    If you have any other questions or need further assistance, feel free to reach out to us at stateraboutique@gmail.com. Thank you for blooming with us!

     

    Rose Care

    Roses may arrive in a half open form. Once roses are cut and hydrated, you will begin to see them open up and bloom to their full potential. Do not overhydrate these flowers to make sure they have a longer lifespan. Removing certain leaves and guard petals that may cause them to not be receiving the correct amount of water along with thorns is also vital to prolonging their lifespan. If you see any dead leaves or flowers, remove from the arrangement / bunch to make sure that diseases to the rest of the flowers do not spread.

    WATER: Cut stems on a 45 degree angle to allow the stems to absorb the correct amount of water needed. Add lukewarm water to the vase to rehydrate the floral foam that will feed your flowers the water needed to keep opening. Make sure that you are checking and changing the water every other day. Tulips will absorb water very quickly so staying consistent with watering will allow your roses to thrive longer.

    LIGHT: Please keep away from direct sunlight. Roses like cooler temperatures overall so placing them in the coolest, dark spot you can find can prolong the longevity of these beauties.

    Tulip Care

    Tulips may arrive in bud shaped form. Once tulips are cut and hydrated, you will begin to see them open up and bloom. Do not overhydrate these flowers to make sure they have a longer lifespan. Removing certain leaves that may cause them to not be receiving the correct amount of water is also vital to prolonging their lifespan. If you see any dead leaves or flowers, remove from the arrangement / bunch to make sure that diseases to the rest of the flowers do not spread.

    WATER: Cut stems on a 45 degree angle to allow the stems to absorb the correct amount of water needed. Add cold water to the vase to rehydrate the floral foam that will feed your flowers the water needed to keep opening. Make sure that you are checking and changing the water every other day. Tulips will absorb water very quickly so staying consistent with watering will allow your tulips to thrive longer.

    LIGHT: Please keep away from direct sunlight. Tulips will grow toward sunlight so if they seem to be bending more one way, rotate the vase to allow the arrangement to have a fuller effect.

    Peony Care

    Peonies may arrive in bud shaped form. Make sure you check the buds for any sticky sap (Peonies naturally produce sticky sap and can withhold the bud from blooming correctly). If sap is found, wash it away with warm water and rub the bud to loosen petals. Once peonies are cut and hydrated, you will begin to see them open up and bloom. Removing bacteria buildup on vases is vital to prolonging their lifespan. If you see any dead leaves or flowers, remove from the arrangement / bunch to make sure that diseases to the rest of the flowers do not spread.

    WATER: Cut stems on a 45 degree angle to allow the stems to absorb the correct amount of water needed. Add lukewarm water to the vase and make sure that you are checking and changing the water every other day. Peonies will absorb water very quickly so staying consistent with watering will allow these beauties to thrive longer.

    LIGHT: Please keep away from direct sunlight and store in a darker cooler area. Direct sun will cause discoloration and withering. If possible, put them in the fridge overnight away from fruits to prolong their life.